Terms and conditions

These Terms of Service ("Terms") govern access to and use of Norvli (the "Service"). By creating an account you agree to be bound by them.

Last updated: 2026-08-20

1. The parties

The Service is provided by Norvli, of Galami 1, Tayibe 40400, Israel ("we", "us", "our"). Enquiries under these Terms should be addressed to support@norvli.io.

"You" means the person in whose name an account is held. These Terms, together with the Privacy Notice, the Cookie Notice and the Refund Policy, constitute the entire agreement between you and us in respect of the Service.

2. Eligibility and account

You must have capacity to contract under the law of your place of residence. An account is personal to its holder and may not be shared, sold or transferred.

You must supply a valid email address, keep your credentials confidential, and are responsible for all activity conducted under your account.

3. The Service

The Service provides tools to compose, format and export a one-page curriculum vitae, together with storage for documents saved to your account.

We may modify the Service from time to time. Where a modification would materially reduce the functionality available to you, we will give notice before it takes effect.

The Service is provided on an "as available" basis. We do not warrant uninterrupted or error-free operation, nor that any document produced will be parsed correctly by any third-party applicant tracking system.

4. Your content

You retain all right, title and interest in the material you submit to the Service ("Your Content"). You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, transmit and render Your Content, solely to the extent required to provide the Service to you. That licence terminates upon deletion of Your Content.

You warrant that you hold all rights necessary to submit Your Content, including in respect of any photograph.

We do not use Your Content to train machine-learning models, and do not sell or disclose it for advertising purposes.

Where you use Norvli Gen, the material you send it, and any material you ask it to read, is transmitted to Anthropic PBC for the sole purpose of producing the response you asked for. Anthropic is engaged as a processor, is barred by its commercial terms from training models on that material, and deletes it within 30 days save where its own usage policy has been breached. It is disclosed to no other recipient. The Service does not submit feedback ratings to Anthropic, which is the one route by which that material could otherwise be retained for longer or used for training.

5. Acceptable use

You must not use the Service to impersonate any person, to produce a document intended to deceive, or to store unlawful material.

You must not disrupt, overload, reverse engineer, or obtain or attempt to obtain unauthorised access to any part of the Service.

In respect of Norvli Gen, you must not attempt to elicit its instructions or configuration, to cause it to disregard them, to submit or execute code through it, to use it for any purpose other than the preparation of a curriculum vitae, to access it by automated means, or to resell or redistribute its output as a service. Anthropic’s Usage Policy applies to that use in addition to this clause.

We may suspend or terminate an account in breach of this clause, and will state the ground for doing so save where prohibited by law. Where a subscription is suspended or terminated on that ground, the unexpired portion of the period already paid for is refunded, notwithstanding clause 8.

6. Charges

Composing, editing and saving are provided free of charge, subject to the limits stated in clause 6a. The subscription is the only charge.

The subscription is billed monthly in advance. The first billing period of each new subscription is charged at $15 in place of the standard $20; it renews automatically thereafter at $20 per month until cancelled. The reduced first period applies to each new subscription, including one taken out following a previous cancellation.

Charges are stated in US dollars and are uniform across all territories. Applicable sales tax is determined, itemised and collected at checkout by the merchant of record identified in clause 7.

6a. What each plan confers

The free plan confers use of the whole Service subject to limits: one evaluation of one document, with a subset of the suggestions produced; storage of 1 document; and no export of a document as a file. Every template, colour scheme, worked example and guide is available without charge and without limit.

The subscription confers expanded use of the same Service: evaluations without limit, the whole of the suggestions produced, export without limit, and storage of 5 documents.

Norvli Gen is subject to a fair use allowance measured by the cost of the processing it performs, applied to each account and to each originating network. The allowance is stated on the billing page and is set so as to exceed by a wide margin the preparation of any ordinary number of documents. Where it is exhausted, Gen is unavailable until the allowance renews; every other part of the Service, including the builder, storage and export, is unaffected.

The storage conferred by the subscription is permanent once the first billing period has been paid. It does not lapse upon cancellation, and documents already stored remain readable and editable. Export and evaluation revert to the limits of the free plan.

7. Merchant of record

Polar Software, Inc., of 3500 South DuPont Highway, Dover, Delaware 19901, United States ("Polar"), acts as merchant of record and authorised reseller, and is the seller of record in respect of each transaction. Polar collects payment, determines and remits applicable sales tax, issues the receipt and effects refunds. Your statement will bear Polar's name.

Polar's Buyer Terms and Conditions apply to each sale in addition to these Terms, and prevail to the extent that they confer greater rights upon you.

We neither receive nor store payment card details.

8. Cancellation and refunds

You may cancel a subscription at any time from the billing page. Cancellation takes effect at the expiry of the billing period then in progress. The unexpired portion of a period already paid for is not refundable, save where we suspend or terminate the subscription under clause 5, in which case it is refunded.

Where a payment fails, the PDF download is suspended immediately and is restored upon a successful retry. The subscription ends upon final failure of the retries. Stored documents are unaffected in either case.

Refunds are governed by the Refund Policy, which is incorporated into these Terms by reference. In particular, the statutory right of withdrawal available to consumers in the European Union, the European Economic Area, the United Kingdom and Switzerland is extinguished upon commencement of supply, where you have given prior express consent to immediate supply and acknowledged that the right would thereby be lost.

9. Term and termination

You may delete your account at any time from the account page. Upon deletion we erase Your Content and your account data, retaining only such records as we are required by law to keep.

We may terminate this agreement upon notice in the event of material or repeated breach of these Terms.

Clauses 4, 10 and 12 survive termination.

10. Liability

Nothing in these Terms excludes or limits any liability which may not lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Subject to the foregoing, our aggregate liability arising out of or in connection with this agreement in any period of twelve months shall not exceed the sums paid by you to us in that period.

You are responsible for retaining your own copies of Your Content. An export is available from the account page at any time.

11. Variation

We may amend these Terms. The amended version will be published bearing a revised date, and account holders will be notified of material amendments before they take effect. Continued use of the Service after that date constitutes acceptance of the amended Terms.

12. Governing law

These Terms are governed by the law of the State of Israel, and the courts of Israel shall have exclusive jurisdiction, save that, if you are a consumer, nothing in this clause deprives you of the protection afforded by the mandatory provisions of the law of your country of residence, or of any right to bring proceedings in the courts of that country.