Leasing Consultant Resume Example and Template
A strong Leasing Consultant resume highlights leasing volume, occupancy impact, and customer service excellence. Include number of units leased annually, average lease value, application approval rate, and any awards for leasing performance or customer satisfaction.
Property management companies want to see that you move units quickly, qualify tenants thoroughly, and provide exceptional customer service that leads to positive reviews and referrals.
Also searched as
Leasing Office Assistant
Brianna Wilson: Leasing Consultant
Indianapolis, Indiana, United States
Summary
Leasing Consultant with 6 years apartment leasing experience across 200+ unit properties. Leased 85+ units annually with 98% approval rate on qualified applications. Maintained average lease value of $1,280 monthly through upselling floor plans and amenities. Achieved 4.8-star online customer satisfaction rating from Google and apartment rating sites.
Work Experience
Leasing Consultant, Midtown Residences
Apr 2022 – Present. 220-unit mid-rise apartment community in downtown Indianapolis
- Leased 28 units in 2024 generating $430,000 in annual lease revenue at average $1,280 monthly
- Maintained 98% application approval rate by thoroughly screening prospective tenants and verifying references
- Achieved 4.8-star Google rating through personalized tours and responsive communication with prospects
- Reduced average vacancy time to 6 days through aggressive marketing and responsive leasing
Leasing Consultant, Riverside Apartment Homes
Feb 2020 – Mar 2022. 280-unit garden-style apartment community
- Leased 22 units monthly, generating $335,000 in annual lease revenue through effective prospecting
- Conducted 50+ property tours monthly, converting 44% to qualified lease applications
- Assisted with community events and resident programs, building retention and referral business
- Processed lease documents and coordinated move-in inspections for 180+ residents
Leasing Office Assistant, Northside Apartments
Jun 2018 – Jan 2020. 150-unit affordable housing community
- Greeted prospective residents, scheduled tours, and explained floor plans and lease terms
- Assisted leasing consultant with application processing and rent collection procedures
- Completed NAA Leasing Consultant certification course
Education
National Apartment Association
Certification, Leasing Consultant. Aug 2019 – Dec 2019
Skills
Apartment leasing and sales, Prospective tenant qualification, Property tours and marketing, Lease agreement processing, Tenant screening and credit verification, Lease negotiation, Customer service and communication, Closing sales techniques, Property management software, Rent payment procedures, Move-in coordination and inspections
Languages
English, Spanish
Certificates and Awards
- NAA Leasing Consultant Certification, National Apartment Association, 2023
- CPR and First Aid, American Red Cross, 2024
Why this look works
Leasing consulting is a sales-focused customer service role. A friendly, approachable design in warm colors conveys hospitality and positive energy. Clear formatting helps property managers quickly assess your leasing volume and customer satisfaction.
Resume tips for this job
- Lead with units leased annually and average lease value, showing your sales productivity.
- Highlight customer satisfaction ratings or online reviews, proving your ability to create positive tenant relationships.
- Include your application approval rate and turnaround time on lease closings, demonstrating efficiency.
- Document any leasing awards, employee of the month recognition, or referral rates showing sales success.
Common questions
Is NAA certification important for a Leasing Consultant?
NAA (National Apartment Association) certification is increasingly valued and shows commitment to professional development. While not always required to hire, it can help you advance and command higher pay. If you don't have it, consider pursuing it to boost your candidacy.
How should I present my leasing success on a resume?
Use concrete numbers: units leased monthly or annually, average lease value, conversion rate from tours to applications, vacancy time reduction, and customer satisfaction ratings. For example, 'Leased 28 units in 2024 at average $1,280 monthly with 4.8-star customer rating' combines volume, value, and quality.
Should I mention specific marketing tactics I use to fill units?
Yes. Mention digital marketing skills (social media, online listings), community event participation, or referral program success. For example, 'Achieved 4.8-star Google rating through responsive communication and personalized tours' shows both effort and results.
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The person, employers and numbers in this example are fictional, written to show what a strong resume for this job looks like.