Communications Manager Resume Example and Template

Strong Communications Manager resumes demonstrate leadership of internal and external communications strategies, team management, and ability to advance organizational goals through strategic storytelling. Highlight audience reach, team size, and business impact.

Hiring managers seek proof of strategic thinking, ability to manage multiple audiences and channels, and demonstrated impact on employee engagement, brand reputation, or customer relationships.

Also searched as

Senior Communications Specialist, Communications Specialist

Gregory Martinez: Communications Manager

Seattle, Washington, United States

Summary

Strategic Communications Manager with 10 years developing and executing internal and external communication strategies for technology and healthcare organizations. Led communications team managing brand, employee engagement, and stakeholder relations. Improved employee engagement scores by 28 points and grew social media following by 180% through integrated campaigns and strategic storytelling.

Work Experience

Communications Manager, Cascade Health Systems

May 2021 – Present. Healthcare services and hospital network, 2,400 employees

• Lead communications strategy and team of 3 supporting organizational reputation, employee engagement, and stakeholder relations across 8-hospital network.
• Improved employee engagement scores by 28 points through monthly all-hands meetings, employee newsletters, and internal recognition programs reaching 2,400 employees.
• Managed $580K annual communications budget including publications, events, media relations, and digital platforms.
• Launched integrated campaign supporting mental health awareness and wellness initiatives, generating 12 local media placements and 4.2M impressions.

Senior Communications Specialist, CloudEdge Technology

Mar 2018 – Apr 2021. Enterprise software company, 850 employees

• Managed internal and external communications for 850-person software company, supporting employee engagement, customer communications, and brand reputation.
• Grew company social media following from 12K to 34K followers through strategic content, thought leadership, and community engagement.
• Developed quarterly employee newsletter reaching 85% of workforce with company news, culture stories, and benefits information.
• Coordinated annual employee conference for 600+ employees and families, managing logistics, content planning, and executive communications.

Communications Specialist, First Avenue Nonprofit Collective

Aug 2016 – Feb 2018. Community services and arts nonprofit, 150 employees

• Supported communications efforts for nonprofit providing social services, managing internal communications, donor relations, and external marketing.
• Developed and executed annual fundraising campaign generating $2.4M from 1,200 individual donors and 8 institutional funders.
• Created monthly newsletter reaching 3,200 donors and supporters with program updates and impact stories.
• Established social media presence across Facebook and Twitter, growing audience from zero to 2,100 combined followers.

Education

University of Washington

Master of Business Administration, Communications and Strategy. Sep 2014 – Jun 2016

Western Washington University

Bachelor of Arts, Communications. Sep 2010 – May 2014

Skills

Internal communications strategy, External communications and PR, Employee engagement programs, Strategic storytelling, Content development and writing, Social media management, Budget management and planning, Team leadership, Event coordination, Stakeholder relations

Languages

English

Certificates and Awards

• Professional Communicator Certification, International Association of Business Communicators, 2020

Why this look works

Communications Managers are storytellers and leaders, so choose a resume template that's strategic and thoughtful. A sophisticated design with room for narrative showcases your ability to craft compelling communications. Use a professional color palette that conveys strategic thinking and leadership.

Resume tips for this job

• Show both internal and external communication scope. Communications managers typically wear both hats, so demonstrate your breadth.
• Include metrics on audience reach and engagement. Show how many employees, customers, or stakeholders you communicate with and how engaged they are.
• Highlight team leadership and budget management. Communications leaders are often responsible for teams and budgets, so emphasize your stewardship.
• Demonstrate business impact. Show how your communications directly supported business objectives, whether through employee retention, customer relationships, or brand building.

Common questions

Should I include social media follower counts if they're not large?

Focus on growth rate and engagement metrics instead of absolute follower count. If you grew followers by 200% or achieved strong engagement rates, those are more meaningful than raw numbers.

How do I quantify the impact of internal communications?

Use employee surveys, engagement scores, retention metrics, or participation rates in programs you managed. If available, show before-and-after metrics on engagement or satisfaction.

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The person, employers and numbers in this example are fictional, written to show what a strong resume for this job looks like.